Return & Refund Policy
Please review our return and refund terms carefully before purchasing or using E-Tech LLC services.
Return & refund policy
At E-Tech LLC, we strive to provide high-quality bookkeeping and financial support services. If you are not satisfied with our services, you may request a refund within 15 days of your original purchase date. Refund requests submitted after 15 days will not be eligible for consideration.
Eligibility for refunds
To qualify for a refund, the following conditions must be met:
- The request must be made within 15 days of the purchase date.
- The service must not have been fully completed or substantially delivered.
- You must provide proof of purchase and a valid reason for your request.
Please note that completed bookkeeping services, finalized reports, tax filings, consultations already conducted, or customized financial documents are generally non-refundable.
Partial refunds
In certain cases, partial refunds may be granted if a portion of the service has already been performed. The refunded amount will be calculated based on the work completed up to the date of the refund request. Administrative or processing fees may be deducted where applicable.
Refund process
To start a refund request, contact our support team through our contact page with your order details.
Once your request is reviewed and approved, refunds are processed within 7 to 10 business days using the original method of payment. Processing times may vary depending on your financial institution.
Non-refundable services
The following services are strictly non-refundable:
- Completed monthly bookkeeping cycles
- Filed tax returns or submitted compliance documents
- One-time consultations already delivered
- Custom financial reports prepared and delivered
By purchasing our services, you acknowledge and agree to this 15-day return and refund policy. Refund requests must be submitted within 15 days of the original purchase date and remain subject to the eligibility requirements above.